All products are shipped FOB Shipping Point. It is the buyer’s responsibility to check all received product for damage prior to acceptance from the carrier. Any products/equipment damaged in transit is the responsibility of the carrier. A claim for damaged products/equipment should be filed with the carrier. Any delay in filing a claim with the carrier may result in a loss to the buyer. Our responsibility for products/equipment ceases when the shipment leaves our facility.


If an item fails during the warranty period the buyer should contact United Group. If a buyer receives a defective item it will be replaced or repaired at our discretion during the warranty period. Warranties do not cover products damaged in shipping (see shipping term above), abuse, misuse, unintended use, erroneous voltage, modification, acts of God, or any other act not specifically covered.


It is the responsibility of the buyer, not United Group, to determine the legality and conform to all federal, state, and local laws and regulations regarding the purchase, possession, and/or use of the products/equipment that we offer. By placing an order with United Group, the buyer represents that he/she is of legal age to receive the products/equipment ordered and that the products/equipment will only be used in a legal and lawful manner in accordance with all applicable federal, state, and local laws and regulations. Any liability and/or damage resulting from the misuse and/or unlawful use of any of the products/equipment is that of the buyer, not United Group.


United Group reserves the right under its product improvement policy to change construction and/or design detail (as made by the manufacturer) of the products reflected in this online catalog and to furnish products when so altered without reference to specifications used herein. Pricing is subject to change without notice.


When you register for an account or submit a quote request with DLX Chairs, you give us certain personal information voluntarily. This includes name, company, phone #, email address, address, and any other information provided. If you place an order with IRON HORSE Seating we collect payment information, contact information, and details of what you bought. Your personal information is considered confidential and is not sold or shared out of United Group.


All media, text, images, graphics, user interfaces, photographs, trademarks, logos, artwork, and other content on the Site (collectively, “Content” ), including but not limited to the design, selection, arrangement, and coordination of such Content on the Site is owned or licensed by United Group. and is protected by copyright, trade dress, and trademark laws, and various other intellectual property rights laws. Except as expressly provided in this Terms of Use, no part of the Site and no Content may be reproduced, recorded, retransmitted, sold, rented, broadcast, distributed, published, uploaded, posted, publicly displayed, altered to make new works, performed, digitized, compiled, translated or transmitted in any way to any other computer, website or other medium or for any commercial purpose, without The United Group’s prior express written consent. Except as expressly provided herein, you are not granted any rights or license to patents, copyrights, trade secrets, trade dress, rights of publicity or trademarks with respect to any of the Content, and The United Group reserves all rights not expressly granted hereunder. The United Group expressly disclaims all responsibility and liability for unauthorized use by you of any Content obtained on or in connection with the Site.


United Group strives to give you accurate content including product information, policies, pricing, and visual displays. Policies, pricing, and item availability are subject to change without notice, and United Group, Inc. reserves the right to limit quantities. Prices displayed are subject to final approval at the time of order fulfillment. While United Group tries in good faith to make sure that the information displayed is accurate, we are not responsible for typographical errors or technical inaccuracies. This disclaimer in no way affects the terms of the manufacturer’s warranty, if any.